In today’s market of narrowing margins, internet price shopping, and decreasing manufacturer brand loyalty, building a fan base for your company’s brand is more important than ever. Customer Relationship Management (CRM) functionality will allow you to deliver customized marketing and messaging that you know your customers are interested in, based on what they have previously shopped for and purchased.
Create an atmosphere where your customers get treated like family. Market to them by name, know what they have purchased from you, and know the service history of the machines you’ve sold them - all at your fingertips.
by utilizing insights from past sales and service experiences.
by engaging with them in a tailored and individual way.
by determining the most ideal times for customer engagement.
Need a system that delivers functionality on-demand, in a secure, agile environment that grows as your business grows? Want the ability to work anytime, anywhere, on any device? The Cloud allows you to work from the sales floor, outside with a customer, or at a trade show. You need a reliable platform to run your system, so we eliminate the risk with a financially back service that is managed by Microsoft.
Supporting you in the cloud, so you can focus on your business, is our goal; we’ve completed Microsoft’s Gold Cloud Platform certification requirements to guarantee we can do just that.
Is it important for you to be able to focus less on deciphering data and spend more time pushing your business to the next level? Reporting that transforms your data from numbers and figures to visuals that are interactive and simple to understand, gives you the ability to complete more accurate forecasting and financial planning.
A single view of your most critical business data, leveraged by Microsoft’s PowerBI, allows you to monitor the health of your business. Want access to your data on the go? Using a live dashboard, filled with rich, interactive reports, you can transform, analyze, and visualize the data most important to your business.
What can reporting do for you?
Your business is unique and you need a dealer management system that is tailored perfectly for each of your employees. Help increase efficiency by displaying the specific tasks, information, and activities each user needs using role centers. Cut down on time wasted between projects by using role centers to provide an overview of what each employee has done and what tasks are next.
Role centers enable users to focus and organize their time. For example, the Service Manager role center has been tailored to reflect the tasks and priorities of a Service Manager. Each employee within a role can personalize the Role Center by saving queries, adding filters, and adding or removing fields, providing the information most relevant to their role directly at their fingertips.